However, you can't keep doing this every time you turn the iPhone off as it is a cumbersome process. If you still can't turn your iPhone off using the solutions detailed above, there's a high chance that the power button is broken, and a repair will be needed.Ī button like "Sleep/Wake" malfunctioning will effectively rob your device of the shortest way of turning it off, and you will need to resort to other methods like AssistiveTouch. Once the iPhone restarts, turning it off using normal means should now be possible.
Plug the phone into your Mac or PC via USB.You will need the latest version of iTunes installed on your PC and a set of Apple-approved USB cables. Consider backing up everything through iTunes to restore backup quickly once you are done. You will have to back-up your data beforehand since everything will be wiped clean. You can restore your phone with iTunes if it won't turn off the usual way and none of the other options described work. You should be able to switch off your iPhone now by following the usual avenues. Enter the passcode when prompted, let it run to completion.If there's a pending update, you will see a "Download & Install" option.You need to plug your iPhone into a power source or ensure the battery power is above 50%. The problem could be due to an outdated firmware version that doesn't work well with the hardware.
Update iOSĪn iOS update is another solution to try if your iPhone won't turn off. Once the iPhone restarts, you should be able to turn off the phone.
On the upside, it may eliminate the software problems that may be blocking your iPhone from turning off. This will not touch your data, but it will erase all custom settings on your device. Drag to the right to turn off the phone.Īn overall reset of the iPhone settings is another way of getting your phone to turn off the usual way.Tap and hold it until the "Power Off" slider appears. You will see a floating home button on the screen.Go to Touch and select "Assistive Touch," and turn it on.To access AssistiveTouch and turn off your iPhone: It is a handy feature to turn your phone off quickly if it won't turn off the normal way.
To force-restart iPhone 6s, 1st Generation iPhone SE and earlier: Keep holding them until the Apple logo appears, at which point you release the buttons.Press and hold the Volume Down and Side/Sleep buttons simultaneously.Keep holding it until you see the Apple logo pop up on the screen.Now press and release the Volume Down button.Press and quickly release the Volume Up button.To force-restart iPhone 8 and 2nd Generation iPhone SE, iPhone X, 11, 12, or 13 with Face ID: Your data will not be affected by a hard-reset, but it will clear any background activities that may be interfering with your phone's ability to be switched off. If you can’t access the usual avenues for switching off your iPhone, then a hard-reset should be the first thing to try.